Privacy Policy
Electromaker is part of Electropages Media Ltd which is owned by Mouser Electronics. This privacy policy explains how we use any personal information we collect about you in your use of this website.
We use SSL on the website so all communication is encrypted, so any data you enter is safe from prying eyes.
- How is my information used and stored after I place an order in the shop?
- What Information we collect about you?
- How will we use the information about you?
- Where the information is stored
- Marketing
- Access to your information and correction
- Other technologies used
- Cookies
- Other websites
- Changes to our privacy policy
- How to contact us
How is my information used and stored after I place an order in the shop?
All orders placed on electromaker.io are processed by Mouser Electronics. This includes payment, fulfillment, refunds, and returns.
If you choose to create an Electromaker account after placing an order, your login and profile information will be stored in the Electromaker database. All other information you submit during the ‘checkout’ process is held in the Mouser Electronics database. This includes personal information such as shipping and billing addresses. This data is only used to process your order and will never be shared with any third parties.
The privacy policy that relates to the Electromaker store can be found here: https://store.electromaker.io/privacy.aspx
What Information we collect about you?
We collect information when you register for this site or you contact us through the contact form. Further information may be collected when you voluntarily fill in your profile or enter competitions.
Website usage information may be collected using cookies. Server logs are also stored on the server.
We use Hotjar in order to better understand our users' needs and to optimize this service and experience.
How we will use the information about you?
When you sign up for the website we will use that information to manage your account. It will also be used to personalise repeat visits and allow you to manage your account.
If you have chosen the option to receive our newsletters, you will be added to our list and will be sent information we feel will be of interest to you.
If you have entered into competitions this information may be shared with third party companies.
We will not share your information for marketing purposes with companies outside of the Electropages Media Ltd. family of companies.
If you decide to enter an Electromaker competition, then your information may be passed to a third party company whom may be helping run the competition.
The server log files will contain your ip address and is used to help with the overall running of the server and to help with debugging issues which affect your access to the website.
Some information may be shared between the companies under Mouser Electronics.
Where the information is stored?
The website is hosted using Rackspace Cloud servers.
For email send outs we use the Mailchimp service.
The logs are stored on the server, and we keep this information for 3 months.
A cloud database is used by the website to hold account details and the projects.
Marketing
If you have chosen to receive newsletters you will receive emails with related information and content that appears on electromaker.io.
You have the right at any time stop receiving these emails, and can unsubscribe from the link which is clearly stated in every email send out.
If you choose to ‘follow’ another user or blog editor then you will receive email notifications informing you that there is new content available.
You can stop receiving notification emails by disabling them in your account settings or by unfollowing a user or blog editor.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some / all of your information please contact us here.
You can also correct the information in your account through the website. Log in and make any changes that you need. This will also make changes to the information we hold regarding email newsletter send outs.
Other technologies used
Hotjar
Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour. The information is used to track visitors and compile statistics to help manage and improve the site.
Please read our full cookie policy.
Other websites
This website may contain links to other websites. This privacy policy only applies to this website, so when viewing other sites please refer to their privacy policy for information on their data capture and storage.
Changes to our privacy policy
We regularly review our privacy policy and will update this web page as necessary. This privacy policy was last updated on the 24th May 2019.
How to contact us
Please contact us if you have any question about this policy or information we may hold about you.
- by email: hello@electromaker.io
- by phone: +44 (0)1202 237137
- in writing to: Electropages Media Ltd., 3 Winchester Place, Poole, Dorset, BH15 1NX, United Kingdom
Attribution
Flag icons made by Freepik from www.flaticon.com
Data deletion
If you wish for your data to be removed from our systems, please email hello@electromaker.io with the subject line: ‘Data deletion request’. Your request will be actioned within 5 working days.
Digital Services
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